I have several customers asking for the possibility to raise general requests in Online Support - which is not related to any of their specific modules/instruments. This would help them get answers quickly, it will be visible for all in the digital logbook and it would also help our HUB/ phone service employees by not receiving as many phone calls.
This idea is related to Portal. @Michal Tuszynski how would you like to proceed with it? Should we move it to a workspace which is more convenient? Or do you have already a similar content on your side? Thank you :)