Roche RIS Feedback Portal

Please submit any feature requests and vote on ideas that have already been submitted to indicate your interest in seeing them developed

The clear names of the Device Error Codes (Roche and 3. Party Device) shall be presented in the solution automatically

  • Guest
  • Jul 22 2024
  • Released
Idea detail description



There is a large number of device errors that are only provided as codes, e.g., IBLCH232Event210 (see Screenshot 1).
- In Infinity, however, these codes are also explained as events (see Screenshot 2).
- We need to transfer not only the comment field (Screenshot 1) in nA PoC but also the plain text name of the error.
- There are over 100 error codes in nA PoC, and it is impossible to translate them into plain names via the DataDictionary.
- It's impractical to expect the customer to handle this translation as they don't know what explanation corresponds to each code.

2. Device Errors for Third-Party Devices:
- For third-party devices, even in Infinity, no explanation for the codes is provided.
- We need to check if there is an issue with the driver causing these data not to be transferred, or if the driver inherently does not support this and needs further development. We also need these clear names of error codes displayed in nA PoC