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Add more issues to Operator statistics dashboard: The customer would like to see: manual strip removal, liquid in the glucometer, inserting strip too early

  • Guest
  • Aug 27 2024
  • In product Backlog
Idea detail description

Is there any chance to add more issues to this dashboard? Customer would like to see: manual strip removal, liquid in the glucometer, inserting strip too early

  • Admin
    Kartik Sharma commented
    December 10, 2024 07:58

    Jesus and I connected with Michal Zuk to understand this. Below is the MOM

    These descriptions are of instrument events (not alarms)

    These events are from Pulse device

    The codes related to this like D-0A, D-0B, etc. are from Datasphere and might be coming from Edge.

    Michal shared

    the codes and description and we will check the event IDs related to those codes in the nPOCO tables.

    Also in parallel we need to check about the installation base of Pulse across customers (Jesus to let us know about this information)

    Based on these inputs we need to decide whether to incorporate this as these codes are only Pulse related and this would impact all the customers across globe

  • Guest commented
    October 01, 2024 07:09

    It`s related to Cobas Pulse - we have a lot installations with this instrument and those informations would be very helpful to solve issues related to the instruments

  • Guest commented
    September 09, 2024 09:17

    @Afia Boamah

    The customer is WAM Łódź, this idea is identical to MPPOC-I-69, the CSM submitted their ideas to 2 different teams.

    nAPOC Operator statistics dashboard.

    Could you explain me what do you mean by devices? Operating system, or laboratory machines?

    KR
    Alex

  • Admin
    Afia Boamah commented
    September 09, 2024 07:10

    @Alex Ondi please can you tell us what customer/s this is for and the devices this request refers to ? Thanks