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Samples should be removed from LST widgets once validated/sent to host, regardless of whether or not the end event is reached. E.g. many labs will enter 'clotted', 'short' etc for samples which visibly cannot be run. These samples may have reached their LST start event (e.g. order entry), however, they may not reach their end event (e.g. sample seen on analytic) as the lab staff can see that these samples are clotted or short etc. Since there is no option to remove samples from the widgets manually, it would make sense for completed samples (i.e. samples that have been resulted and validated) to be removed from LST widgets, regardless if they have reached their end event. Otherwise, these samples remain on the widgets until the widget timeout.
Many of our large UK labs complain about nMon due to scenarios described above. Having completed samples on widgets undermines the effectiveness of nMon and makes customers feel like they cannot trust the data that nMon is displaying. If nMon was able to remove samples from all LST widgets when they were 'complete', this would make the data displayed in LST widgets more reliable. I have already raised two separate ideas to negate the above scenario: 1) to be able to manually remove a sample from a widget; 2) to be able to configure more than one end event (like LiveView did), but simply removing completed samples from widgets regardless if it reaches its end event would solve the issue and makes sense.
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Idea detail description
Samples should be removed from LST widgets once validated/sent to host, regardless of whether or not the end event is reached. E.g. many labs will enter 'clotted', 'short' etc for samples which visibly cannot be run. These samples may have reached their LST start event (e.g. order entry), however, they may not reach their end event (e.g. sample seen on analytic) as the lab staff can see that these samples are clotted or short etc. Since there is no option to remove samples from the widgets manually, it would make sense for completed samples (i.e. samples that have been resulted and validated) to be removed from LST widgets, regardless if they have reached their end event. Otherwise, these samples remain on the widgets until the widget timeout. |
Hi @Kathryn Carrick ,
Following up on your request to have samples removed from LST widgets once completed: our Product Team is reviewing the logic and needs one specific clarification.
Currently, if a sample’s 'End Event' is not set to 'Validated, or "Result sent to host", the sample stays on the widget.
Could you confirm that you want the system to automatically close and remove the sample as soon as all pending tests are validated or sent to the host, regardless of whether it has reached its configured 'End Event' (e.g., 'Sample seen on analyzer')?
We want to ensure this 'Completion Override' covers all the scenarios you mentioned, like clotted or short samples that never reach the analyzer but are technically 'done' in the system.
Thank you
Mary