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Cancel order delete in LST widget

  • Guest
  • Aug 7 2025
  • Discovery
navify Monitoring
Idea detail description

In navify Lab Operations and LIS system,,,


sometimes lab user canceled order.

NLO receives a cancellation order from LIS, and executes a test or full order cancellation.

(Order action : CA)


It occurs quite often when high-hemo samples or sample volume is insufficient


However, even though the order was canceled in nLO, it remains in nM.


Since the signal event for the cancellation order is generated in nLO, it seems that the corresponding signal can be received in nM using IGW



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  • Guest commented
    10 Oct 05:54

    @Qilei Ge,

    First of All, cancle order = delete order

    Additionally, there are two options. cancle TEST and cancle ORDER

    • cancle TEST means only cancle one (or several) test. but Sample Order is still remain.

    • cancle ORDER means delete sample order.

    These two events are also different event in navify Lab Operation.


    • Is there any difference between order cancelled and order deleted?

    -> same


    • If an order is cancelled, is the sample cancelled or deleted?

    -> if ORDER cancelled, all sample information will be deleted.


    • If an order is deleted, is the sample also deleted?

    -> if cancle TEST, sample order still remain.

    -> if cancle ORDER, sample order will be deleted.


    There are two events, and we usaully discuss these event with lab users.


    if you have any questions please let me know!!


    Thank you

    Best regards


    Jinhong Park


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  • Admin
    Qilei Ge commented
    02 Oct 14:33

    @Jinhong Park Currently, we track on samples and tests but not orders. So if samples are deleted, nMon will stop tracking.

    Can you please let us know:

    • Is there any difference between order cancelled and order deleted?

    • If an order is cancelled, is the sample cancelled or deleted?

    • If an order is deleted, is the sample also deleted?

    That will be very helpful! We are also checking with nLO experts internally.

    Thanks,

    Qilei

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  • Admin
    Qilei Ge commented
    28 Aug 08:27

    @Jinhong Park Thank you for the quick reply! Do you know if samples are also deleted in nLO? This is important data for nMon.

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  • Guest commented
    28 Aug 07:31

    @Qilei Ge,

    It's slightly different for each laboratory, but I'll guide you based on the laboratory I worked on recently.


    nM : 1.08

    IGW : 1.12.0.2

    nLO : 3.03.15


    nM : 1.08

    IGW : 1.12.0.2

    nLO : 3.03.14



    I confirmed that the order of the sample was deleted from nLO at the site.

    Thank you!

    Jinhong Park







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  • Admin
    Qilei Ge commented
    28 Aug 07:24

    @Jinhong Park Discussed with the team, we have two questions below:

    - Can you let us know the versions of nMon, IGW and nLO the customers are currently using?
    - Please confirm in this case, the samples and orders are deleted in nLO.

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  • Guest commented
    28 Aug 06:10

    Hello, @Qilei Ge


    • Can you please share with us the starting and ending event of the LST widget?

    starting event : order entry (or first sample seen in the lab)

    ending event : result entry from instrument


    • To help us to understand, can you please describe the purpose of configuring LST with such starting and ending events?

    Check the TAT from receiving the order (hospital blood collection or reception event) message in the laboratory to the results from our instruments.

    Sometimes, canceled samples still remain on the list.

    This interferes with accurate TAT verification for lab users.


    • What does the sample workflow look like? e.g. Order entered > Sample received and registered > Load to pre-analytics > Sample quality issues > cancel order?

    Sample cancel orders can occur at the hospital LIS for a number of reasons and can occur at any stage. (Whenever receive the original order) When they occur, nLO receives the order with an action event called "CA" and deletes the order or test.




    If you have any question regarding this topic please let me know!

    Thank you!


    Jinhong Park

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  • Admin
    Qilei Ge commented
    27 Aug 08:27

    @Jinhong Park Thank you for entering the idea! I have couple of questions below:

    • Can you please share with us the starting and ending event of the LST widget?

    • To help us to understand, can you please describe the purpose of configuring LST with such starting and ending events?

    • What does the sample workflow look like? e.g. Order entered > Sample received and registered > Load to pre-analytics > Sample quality issues > cancel order?

    • Who are the 4 Korean customers? Can you please specify?

    Please provide above information, so that we can discuss tomorrow internally. Thank you!

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