Roche RIS Feedback Portal

Please submit any feature requests and vote on ideas that have already been submitted to indicate your interest in seeing them developed

Sample error monitoring per sample unit (not a test unit)

  • Guest
  • Aug 7 2025
  • Discovery
Idea detail description

Currently, when we are using ORR widget, the most in-demand widget from our customers is the sample error widget.


Sample error widgets are created using ORR widgets for monitoring low volume and clot errors.


On the nLO, we receiving flag number 3,72.

The corresponding flegs are Samp.C. and Samp.S.


However, the ORR widget is basically a test item unit widget.

Therefore, when a clot error appears in one sample, several items appear.


It is very important for the customer to see how many samples have sample errors rather than how many test items have sample errors.

I wish I could see the sample counting in the ORR widget, or I could change the ORR widget to add a sample error widget that I could see in units of samples